Because every Killin Road shirt is custom-made to reflect your unique Top 10 selections, we ask customers to review all order details carefully before completing their purchase.
Custom Products
Personalized products cannot be returned or exchanged due to:
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Incorrect size selected by the customer
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Customer design or customization choices
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Change of mind after production begins
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
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Your order number
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Photos of the product
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A brief description of the issue
Once reviewed, we'll gladly replace the item or provide an appropriate solution.
Size Issues
Please refer to our size guide before ordering. Since every item is produced specifically for your order, we cannot exchange items ordered in the wrong size.
Order Changes
Customization requests can only be modified before production begins. Once production has started, changes or cancellations may no longer be possible.
Our goal is to ensure every customer receives premium-quality custom apparel they can proudly wear.